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Helpline/email support

Helpline/E-mail support can be provided to answer facilities’ questions regarding reporting requirements, procedures, and release estimation. It is useful to track the types of questions asked by facilities to 1) inform revision of guidance documents; and 2) publish answers to frequently asked questions.

For a cost-effective management scheme, you may wish to implement the next sub-element (Release Estimation Techniques) or choose another element from the Management scheme elements list.


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You have changed the resources available. The content, tools and more information pages suggested may have changed in order to make up the most cost effective management scheme.
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